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21 - 24  September 2016 
Radisson Blu Hotel, Karl-Liebknecht-Straße 3, 10178 Berlin

Join us at the FENCA World Congress taking place in Berlin from 21-24 September 2016.

  • Discuss new trends and challenges of the European market and follow the future developments of our sector with stakeholders and decision-makers
  • Learn from the Best: Meet international experts and be inspired
  • Network with over 250 international collection pros and connect with European colleagues

Discover the German capital city as an exhilarating metropolis of contrast and opportunities and participate in one of three field trips to Fintech startups in Berlin:

  • "Lendico is a transparent marketplace for loans. By connecting borrowers and investors we avoid the excessive costs of traditional banking. And the savings are passed right through to our customers. Lendico does a strict quality control of all borrower projects and coordinates all payment transactions on top."
  • "bonify – a Berlin based FinTech startup – enables customers to benefit from their credit scoring and financial data. We give customers free and easy access to their credit score and let them upload additional relevant data. Then, we offer tools and personalized recommendations to help eptimize our customer's financial situation."
  • "Pair Finance introduces a digital, data-driven solution to the debt collection space. The Pair Finance debt collection engine learns from customer behaviour and offers the best solution for debt collection – not only improving recovery rates but also offering customers the best experience possible."  

Be a part of the most important European branch meeting in the collection industry. We look forward to welcoming you in Berlin.

For more information email us at, follow this link or directly download the Registration or Sponsoring & Exhibition form by clicking on the images below:


Congress BrochureCongress Schedule

FENCA World Congress 2016 is sponsored by




Brexit might cause a spike in insolvencies

“The British decision to leave the European Union brings instability and might be a losing game for nearly everyone in Europe”, says Andreas Aumüller, President of the Federation of European National Collection Associations (FENCA). “The Brexit will increase the costs of trade and very likely, the European single market will face a slowdown in growth. In the midterm the number of company insolvencies could rise. Payment defaults and credit losses might cause domino effects which could take a toll on other markets. Especially in times of financial distress and economic crisis businesses and consumers need certainty and predictability. The Brexit brings the opposite. FENCA as a European trade association hopes that there will always be a door open for an ongoing cooperation between the UK and the EU.”

FENCA represents the interests of the European receivables management sector and coordinates the exchange with the institutions of the European Union and the European public. Together, FENCA’s members represent more than 75 percent of all debt collection agencies and hold 80 percent of the market share in the EU.  With well over 100.000 employees, they provide services for more than five million clients.

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